Shipping Policies

Our Deliveries are carried out by a third party Logistics Service Provider

Shipping Methods

We offer standard shipping, typically requiring 5 to 7 business days for delivery. Currently, expedited shipping options are not available. Please note that shipping durations may differ based on the destination within India.

Tracking Your Order

Upon the shipment of your order, a confirmation email containing a tracking number will be dispatched to the email address you provided at the time of checkout. You may monitor the status of your order by either clicking on the tracking link included in the email or by accessing your account on our website.

Processing Time

Orders are typically processed and dispatched within one to two business days following the placement of the order. Orders made during weekends or on holidays will be handled on the subsequent business day.

Undeliverable Packages

If a package is returned to us due to being undeliverable, we will make an effort to reach out to you in order to address the situation. Please be aware that additional shipping charges may be incurred for the re-shipment.

Change of Address

It is essential to verify the accuracy of your shipping address prior to finalizing your purchase. Should you need to make any modifications, please reach out to us at support@valance.in at your earliest convenience.

Lost or Stolen Packages

Valance disclaims any responsibility for packages that are lost or stolen. Should you suspect that your package is missing or has been taken, we advise you to reach out to the shipping carrier directly, providing them with your tracking details.

Contact Us

Should you have any inquiries or issues regarding your order or our shipping policy, please do not hesitate to contact us via email at support@valance.in. We are committed to providing you with assistance.

We appreciate your choice of Valance®️. Kindly be informed that our shipping services are currently limited to within India only.

Please be aware that this shipping policy may be revised. For the most current information, we recommend checking the latest version on our website.